Returns & Exchanges

At PAUL VALENTINE, we want you to love your jewelry and accessories as much as we do, which is why we offer a 30-day return window for all unworn items. If your piece isn't quite right, our simple online process ensures a quick and easy return or exchange.

Return Process

• 1.
  Register Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package the Items

  Place the items in their original packaging, ensuring they are securely protected, and include the return form provided in the portal.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or exchange within 7-10 business days to your original payment method.